REFUNDS
Service guarantee or policy:
My goal is to create quality, affordable one of a kind bead jewelry and apparel items and style assistance to clients. My goal is accomplished when a customer is pleased with thier purchase and comes back later to purchase again.
If you are not satisfied with your purchase return it for a refund or an exchange. Ready to wear items:
Costume and Semi-precious jewelry
Decorator Pillows
Jewelry Storage
Art Deco Jackets
We will replace or refund your unused resaleable ready to wear purchase within 30 days of purchase(excluding shipping charge). If your return is due to a flaw in the design and you would like an exchange or repair, the return shipping charge due to re-ship the repaired and / or exchanged item will be waived.
Please include a reason for the return and your original invoice if one was received or forward a copy of your order confirmation email.
Return to:
E'Marie's Custom Bead Jewelry, Apparel and Stylizing
P.O. Box 199116 Indianapolis, IN
46219
Send your items insured and make sure your shipment is traceable.
We can not be liable for non-traceable items we do not receive.
We also recommend you insure your item(s) as we are not liable for items that arrive damaged.
Please Note:
Custom apparel and special order jewelry is non-refundable due to the nature of the sale and the labor required to finish the custom design which includes size and material specifics used for made to order items.
